TERMS AND CONDITIONS OF SERVICE

This site is owned by GORILANT GROUP SL

When you purchase any product on this website, you agree to our policies ;

“ Shipping and Returns ”, “ Returns ”, “ Privacy Policy ”, and you will also agree to our following “ Terms and Conditions ”.

In the following paragraphs, the terms “we”, “our”, “us” refer to GORILANT GROUP SL

SECTION 1 – ONLINE STORE TERMS

GORILANT GROUP SL When you visit or purchase something from our online store, we assume that you are of legal age or have permission from a legal guardian.

You may not use our products for any illegal activity (including but not limited to copyright laws).

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse our services or products to anyone, for any reason, at any time.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our services without our express permission.

SECTION 3 – ACCURACY AND TIMELINESS OF INFORMATION

Our information is accurate in its general terms and conditions. We do not consider special or exceptional circumstances. In the event of any exceptional circumstances, you should verify further information at your own risk.

The website may contain historical information that is no longer current.

SECTION 4 – MODIFICATION OF SERVICES AND PRICES

The prices of our products are subject to change without prior notice.

All our products include VAT.

We reserve the right to modify or discontinue any service at any time without notice.

Under no circumstances are we liable to a customer or third party for the suspension or modification of a service.

SECTION 5 – PRODUCTS OR SERVICES

Some products or services may be available exclusively through the website. These products or services may have limited quantities and are subject to our return and exchange policy.

We try to display our products as accurately as possible on the website. We cannot guarantee that your computer or mobile monitor will display products in different colors.

We reserve the right to limit the sales of our products or services to any person, geographic area, or jurisdiction. We may exercise this right on a case-by-case basis.

We cannot guarantee that the products or services on this website will meet your expectations. We display our products as accurately as possible. Any errors in the service will be corrected.

SECTION 6 – ACCURACY OF ACCOUNT AND BILLING INFORMATION

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per purchase. Restrictions may include purchases made under the same customer account, the same credit card or PayPal account, and the same shipping or billing address. In the event of cancellation, we will notify you via the email address or phone number provided at the time of purchase.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be from dealers, distributors, or resellers.

You agree to provide current, complete, and accurate information when creating an account with us or making any purchase on this website. You agree to update any information, such as your email address, card number, and expiration date, so that we can complete your transactions and contact you if necessary.

For more details, please review our returns and exchanges policy.

SECTION 7 – THIRD-PARTY LINKS

Certain content, products and services offered via our Service may include materials from third parties.

Some third-party links on this website may direct you to third-party websites. We are not responsible for examining, reviewing, or evaluating the content of third-party websites. Therefore, we are not responsible for the content of third-party websites.

We are not responsible for any damages or losses arising from purchases or consumption of content on third-party websites. Make sure you are familiar with the terms of those websites. Any complaints or claims should be directed to the third party.

SECTION 8 – COMMENTS, FEEDBACK AND OTHER INTERACTIONS

If, at our request, you send certain content to our website or social media platforms, such as comments, suggestions, creative ideas, or other materials, whether online, via email, postal mail, or in the comment section, you agree that we may, without restriction, edit, copy, publish, distribute, and translate any such content you forward to us. We are under no obligation to (1) maintain any comments in confidence; (2) pay compensation for any comments; (3) respond to or publish any comments.

We may remove anything that, in our sole discretion, is unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise infringing on any intellectual property rights. You are responsible for any comments you make and their accuracy. You are responsible for any consequences arising from such comments. You will not use a false email address or pretend to be someone else to post comments.

SECTION 9 – ELECTRONIC INVOICE

If you select the option to receive an electronic invoice, we will send the document to the email address you provided. If you need a physical invoice in the future, you can request it by contacting info@gorletic.com .

SECTION 10 – ERRORS AND OMISSIONS

Occasionally, content on our website or in the Service may contain typographical errors, inaccuracies, or omissions that may affect products, descriptions, information, offers, shipping charges, pricing, promotions, delivery times, and availability. We reserve the right to correct such errors, inaccuracies, and omissions at any time without prior notice (including after you have submitted an order).

SECTION 11 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms and Conditions of Service, you are prohibited from using this website or its content: (a) for any unlawful purpose; (b) to solicit others to participate in any unlawful action; (c) to violate any state or municipal law or regulation; (d) to infringe upon or violate any intellectual property rights; (e) to insult, offend, abuse, defame, intimidate, or discriminate based on gender, sexual orientation, religion, age, race, ethnicity, national origin, or disability.

SECTION 12 LEGISLATION

For all purposes the relations between

GORILANT GROUP SL, along with the Users of its telematic services, present on this Website, are subject to Spanish legislation and jurisdiction, to which the parties expressly submit. The Courts and Tribunals corresponding to the client's domicile shall be competent to resolve all disputes arising from or related to its use.

SECTION 13 COMPLAINTS AND CLAIMS MANAGEMENT

For any clarification, suggestion, complaint or claim you can contact our customer service at the following address info@gorilant.es , where we will assist you as soon as possible.

We inform you that if you file a complaint or claim, you will be assigned an identification code and a written receipt will be sent to you through the contact method you have specified, recording the complaint or claim you have filed.

GORILANT GROUP SL will respond to your complaint or claim as quickly as possible and in any case within a maximum of one month from the date it was submitted. If your request is not satisfactorily resolved, you may appeal to the ordinary courts or process your claim through the website. http://ec.europa.eu/odr , which will provide a free single point of access for out-of-court settlements.

– We will use this information for billing purposes and to provide you with tickets and invoices for purchases you have made on the Platform.


*PRIVACY POLICY

In compliance with Chapter II of Law 34/2002, LSSICE, we inform you that this website is the property of

GORILANT GROUP SL hereinafter also the Provider, domiciled at C/ Río de la Hoz,7 14550 Montilla (Córdoba), with CIF B13656590 and email: info@gorletic.com.

GORILANT GROUP SL, as the party responsible for this Website and in accordance with the provisions of current regulations on the protection of personal data, Regulation (EU) 2016/679 of April 27, 2016 (RGPD) on the protection of natural persons with regard to the processing of personal data and the free circulation of these data, Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD) and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), has implemented all security measures, both technical and organizational, to guarantee and protect the confidentiality, integrity and availability of the data entered.

For the purposes of what is provided for in the LOPDGDD,

GORILANT GROUP SL informs you that the data you voluntarily provide us will be incorporated into our information systems in order to carry out the necessary commercial and administrative procedures with the users of the website; The operations planned for processing are the following: respond to queries and/or provide information requested by the User; provide the services and/or products contracted or subscribed to by the User; carry out all those activities inherent to

GORILANT GROUP SL hereby agrees to the legal notice outlined and to send the newsletter on the website.

The signatory guarantees the veracity of the data provided and undertakes to report any changes that may occur.

The Provider, by means of an asterisk (*) in the corresponding boxes of the contact form, informs the User of this obligation, indicating which data is necessary. By indicating and entering the data, the User gives unequivocal consent to

GORILANT GROUP SL to process the data provided for the aforementioned purposes.

Failure to provide the requested personal data or failure to accept this data protection policy will prevent you from subscribing, registering, or receiving information about the Provider's products and services.

In accordance with current regulations on personal data protection, the Provider complies with all provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly complies with the principles described in Article 5 of the GDPR and Article 4 of the LOPDGDD, by which they are processed lawfully, fairly, and transparently in relation to the data subject, and appropriately, relevantly, and limited to what is necessary in relation to the purposes for which they are processed.

The CONTROLLER guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD to protect the rights and freedoms of Users.

In accordance with these regulations, we inform you that you have the right to request access, rectification, portability, and deletion of your data, as well as the restriction and objection to its processing, by contacting C/ Río de la Hoz, 7, 14550 Montilla (Córdoba) or by sending an email to comunidad@gorilant.es, indicating "LOPDGDD, ARCO Rights" as the subject line and attaching a photocopy of your ID or any other legally equivalent means, as required by law. You have the right to withdraw the consent given at any time. Withdrawal of consent will not affect the lawfulness of processing carried out prior to the withdrawal of consent. You also have the right to file a complaint with the supervisory authority if you believe that your data protection rights may have been violated (agpd.es).

CONFIDENTIALITY AND TRANSFER OF DATA TO THIRD PARTIES

The data you provide will be treated confidentially. The Provider has adopted all necessary technical and organizational measures and protection levels to guarantee the security of data processing and prevent its alteration, loss, theft, unauthorized processing, or access, in accordance with the state of the art and the nature of the stored data. Likewise, the Provider also guarantees that processing and recording in files, programs, systems, or equipment, premises, and centers comply with the integrity and security requirements established in current regulations.

GORILANT GROUP SL will not transfer personal data to third parties, except under legal obligation. However, if personal data are transferred to a third party, prior information will be provided requesting express consent for such transfer. The entity responsible for the database, as well as those involved in any phase of processing and/or the entities to whom the data has been communicated—in all cases always with the corresponding authorization granted by the user—are obliged to observe professional secrecy and adopt the necessary levels of protection and technical and organizational measures within their reach to guarantee the security of personal data, avoiding, as far as possible, unauthorized access, unlawful modifications, theft, and/or loss of data, in order to ensure the appropriate level of security for the Provider's files, according to the nature and sensitivity of the data provided by users of this Website.

ACCEPTANCE AND CONSENT

The User declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to the automated processing of the same by

GORILANT GROUP SL, in the manner and for the purposes indicated in this Personal Data Protection Policy.

Through this Privacy Policy we inform you that the photographs posted on the website are the property of

GORILANT GROUP SL, including those of minors, for which prior consent has been obtained from the parents, guardians, or legal representatives by signing the forms prepared for this purpose by the centers where the minors attend. However, the parents, guardians, or representatives of the minors, as holders of the rights of the minors, and always following a formal written request, may indicate their refusal to allow the minor's image to be used; in this case, the image will be displayed pixelated.

ACCURACY AND TRUTHFULNESS OF THE DATA

The user is solely responsible for the veracity and correctness of the data sent to

GORILANT GROUP SL, exonerating the Provider of any liability in this regard. Users guarantee and are responsible, in all cases, for the accuracy, validity, and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and accurate information on the registration or subscription form.

WEB CONTENT AND LINKS

GORILANT GROUP SL reserves the right to update, modify, or delete the information contained on the website, and may even limit or deny access to the information.

GORILANT GROUP SL assumes no responsibility for the information contained on third-party websites that may be accessed via links from any website owned by the Provider.

The presence of links is for informational purposes only and in no way constitutes any suggestion, invitation, or endorsement of them.

Subscription to the Gorilant Blog or Courses

If the user subscribes to the blog, we inform you that the data provided will be processed to manage your subscription to the informative blog, with an update notification, and will be retained as long as there is a mutual interest in maintaining the purpose of the processing. When no longer necessary for this purpose, the data will be deleted using appropriate security measures to ensure pseudonymization of the data or completely destroyed. The data will not be disclosed to third parties, except where legally required.

PARTICIPATION IN FORUMS

If the user wishes to participate in the website's forums, we inform you that the data provided will be processed to regulate participation. Any registration or transmission of personal data provided by the user of this forum implies unequivocal knowledge and acceptance of the Legal Notice and Privacy Policy posted on the website. The data will be retained as long as there is a mutual interest in maintaining the purpose of the processing. When it is no longer necessary for that purpose, it will be deleted with appropriate security measures to ensure pseudonymization of the data or its total destruction. Posts will be publicly displayed to users of the online forum.

PUBLICATION OF YOUR TESTIMONY

If the user wishes to publish their opinion on the website, we inform you that the data provided will be processed to address the suggestions, experiences, or opinions regarding the products and/or services to be published on the website and thus help other users. The data will be retained as long as there is a mutual interest in maintaining the purpose of the processing. When it is no longer necessary for this purpose, it will be deleted with appropriate security measures to ensure pseudonymization of the data or its complete destruction. The testimonials will be published on our website. The only personal information published about the testimonial will be their name.

CHANGES TO THIS PRIVACY POLICY

GORILANT GROUP SL reserves the right to modify this policy to adapt it to new legislation or jurisprudence.

COMMERCIAL MAIL

According to the LSSICE,

GORILANT GROUP SL does not engage in spam practices; therefore, it does not send commercial emails that have not been previously requested or authorized by the User. Consequently, in each of the forms on the Website, the User has the option of giving their express consent to receive our Newsletter, regardless of the commercial information specifically requested.